Kenect: Business Text Messaging & Client Communication
Fast, professional communication matters when clients expect updates in real time.
Kenect is a business texting platform that allows law firms to communicate with clients through text messages without using personal cell phones. Messages are centralized, trackable, and designed to fit into professional workflows not personal inboxes.
For many firms, texting is the difference between being responsive and being overlooked.
How Mauve Morpho Works with Kenect
We help firms implement Kenect as part of a broader communication and case management strategy, not as a standalone tool bolted on at the last minute.
Our role includes:
Configuring shared inboxes so texts don’t live on individual devices
Establishing communication rules that feel responsive, not chaotic
Integrating Kenect with Actionstep so messages and updates live where the work already happens
Automating routine messages to reduce manual follow-ups
Why Firms Use Kenect
Kenect makes it easier for firms to communicate the way clients already prefer while maintaining professionalism and control.
Firms rely on Kenect to:
Respond faster to leads and clients without using personal phones
Centralize all text conversations in one shared system
Send automated updates triggered by case or workflow changes
Improve client experience without increasing staff workload
When clients hear back quickly, they feel informed. When communication is consistent, trust follows.
Actionstep Integration
Kenect integrates directly with Actionstep, allowing firms to:
Send and receive texts from within the case management system
Trigger automated texts based on Actionstep step changes
Keep communication tied to the matter, not scattered across devices
This reduces duplicate work and ensures important conversations aren’t lost.
More Than Messaging
In addition to texting, Kenect can support:
Secure payment links
Review requests to help firms build credibility over time
Used thoughtfully, these features extend client engagement without turning communication into a marketing blast.
Is Kenect the Right Fit for You?
Not every firm needs business texting, and not every firm needs it at the same level. We help firms evaluate whether Kenect makes sense based on volume, client expectations, and existing systems.
If it’s the right fit, we’ll help you implement it cleanly. If it’s not, we’ll tell you that too.
Schedule a free consultation to find out.
