Email Importer for Actionstep
Did your Actionstep Consultant say you can’t cleanly migrate bulk emails from your case files?
Send them here because now you can.
Email Importer allows you to reliably migrate your bulk .MSG and .EML email files to Actionstep with just a few clicks (and a bit of upload time). Your historical emails function as Communications inside Actionstep — searchable, structured, and tied to the correct matter.
When firms migrate to Actionstep, documents usually move over cleanly, except email history.
That was the old way. This is the new way.
Our Email Importer for Actionstep is designed for structured migration of historical email saved with your other documents into Actionstep. Once migrated, historical emails are then searchable and linked to the right matter.
Instead of treating email files like generic attachments, Email Importer:
Parses .MSG and .EML files
Extracts metadata (To, From, Date)
Preserves attachments
Maps emails to the correct matters
Imports them directly into Actionstep Communications
Email history is more than reference material. It’s institutional memory.
For firms handling complex or long-running matters, preserving communication integrity is critical. Fixing email history after migration is hard and manual, but Email Importer prevents migration regrets from ever happening.
Old Way: Emails stored as static document files:
Staff must download files or use Matter View just to review communication
Search is limited or inconsistent
Reporting lacks full communication visibility
Matter context becomes fragmented
IT teams lose structured data continuity
New Way: Imported into Communications with Email Importer:
Historical emails are searchable
Attachments remain connected
Staff can review full communication timelines
Reporting reflects actual client interaction history
Your migration feels complete
When Should You Talk to Your Actionstep Consultant About Email Importer?
If your migration includes significant legacy email data, it’s worth discussing structured import options early in the process. Email Importer is a great fit if:
Your firm has multiple years of Outlook saved .msg files in your folders
Emails are stored in matter-based directory structures
Your consultant doesn’t think email import is possible
You want historical emails to function inside Communications, not Documents
How Email Importer for Actionstep Fits Into Your Migration
Email Importer is implemented through your Actionstep consultant as part of your migration plan. Your firm continues working directly with your consultant. Mauve Morpho supports the structured import process behind the scenes.
Your consultant:
Identifies legacy email folders (.MSG / .EML)
Maps them to matter file numbers
Coordinates structured import
Validates successful migration
Frequently Asked Questions
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Not in a structured way that preserves metadata and maps properly to Communications. Email Importer enables structured parsing and import.
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Yes. Attachments remain associated with the correct matter and communication entry.
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No. This is a structured migration component coordinated through your consultant during implementation.
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No. Email Importer is incorporated through your Actionstep consultant as part of your migration project.
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Before migration begins. Structured planning early prevents incomplete email history later.
Preserve your client history, strategy context & firm memory with Email Importer for Actionstep.
If your firm is migrating to Actionstep and has years of legacy email archives, structured import is worth exploring.
Share this page with your Actionstep Consultant or get in touch with us directly to get started.
